About & Contact

Loomz -  Built from Real Student Life

Loomz started with one university student, three years of student accommodation and two parents who thought they'd packed everything.

We hadn't.

We're Kieran and Sudesh, the husband-and-wife team behind Loomz, a small, independent UK family business inspired by our son Elliot's university experience.

From his first room in halls to shared student houses, we discovered that university living comes with its own challenges.

Small rooms. Limited storage. Questionable heating. Bathrooms that are best not discussed. And landlords who aren't particularly enthusiastic about holes in their walls.

Along the way, we learned what students actually need, what they can do without and which little things make student life easier.

That's why we created Loomz.

Why Loomz?

We believe shopping for university should be simple.

Students don't all need the same things, so why should they all have to buy the same enormous starter pack?

At Loomz, you'll find:

Practical student essentials — useful products for bedrooms, kitchens, bathrooms and shared spaces.

Flexible shopping — buy individual items or mix and match smaller bundles. Get what you need and skip what you don't.

Products suited to student living — smart storage, useful tech, portable essentials and no-drill solutions for spaces you don't own.

Whether you're moving into halls, setting up a shared house or simply making your room feel more like home, we're here to make it a little easier.

Your uni shop. Move-in and beyond

Ready to make uni life a little easier?

Explore practical essentials for student rooms, kitchens, bathrooms and shared spaces. Pick individual products, choose a Survival Set or mix and match to suit your space.

Shop Loomz →

Meet the People Behind Loomz

We're Kieran and Sudesh, the husband-and-wife team behind Loomz.

Between us, we bring decades of experience across retail, technology, e-commerce, customer service and business operations.

And Elliot contributed something neither of us could: three years of actually being a university student.

Kieran O'Byrne: Technology, E-Commerce & Customer Experience


Kieran has spent his 30 year career working across technology, e-commerce and customer experience, including around 20 years at IBM then other senior commercial and technical leadership roles in technology and SaaS businesses.

His experience centres on using technology to solve problems, simplify processes and improve the customer experience. Kieran has previously worked with many well known retailers and e-commerce brands as his clients.

At Loomz, that means making the website easy to use, finding practical solutions for students and ensuring customers receive the service they deserve.


Sudesh O'Byrne: Retail, Operations & People

Sudesh brings more than 30 years of hands-on retail experience, from store management to Senior Retail Operations Director leadership.

She's helped independent retailers grow from a handful of stores into successful multi-site businesses, with a particular focus on customer service, product selection and operational excellence.

At Loomz, she brings the practical retail knowledge that helps us choose useful products, operate efficiently and look after our customers.

Together, we believe good retail is pretty simple: sell useful things, charge fairly, look after your customers and listen when they talk to you.


We Love to Listen

Some of the best ideas don't come from retailers. They come from the people actually using the products.

Whether you're a student, parent, university or accommodation provider, we'd love to hear from you.

Found something we should stock? Discovered a clever solution to a problem in student accommodation? Or bought something from us that could be better?

Tell us. We genuinely listen.

We're a small family business, so your suggestion doesn't have to travel through six management layers before reaching someone who can do something about it.

If your idea helps students save space, save money, reduce hassle or simply enjoy university life a little more, we're interested.

And if your suggestion becomes part of Loomz, we'll make sure you get a thank-you.

Probably involving a discount code.


A UK Family Business

Loomz is operated by Loomz Ltd, an independent, family-run business registered in England and Wales.

We're a small UK team with decades of experience behind us, and we believe good customer service shouldn't depend on how big a company is.

We aim to keep things straightforward: useful products, fair prices, clear communication and real people who are happy to help.

No enormous call centres. No mysterious departments. Just people who care about getting things right.

Loomz Ltd is registered in England and Wales.

Company Registration No: 11884054

 

Contact Loomz

Got a question? We're here to help.

Whether you've got a question about a product, need help with an order, want to suggest something we should stock or simply fancy saying hello, we'd love to hear from you.

We're a small, family-run business, and customer service matters to us. When you contact Loomz, you're talking to real people who genuinely want to help.

Email: loomz@loomz.co.uk

Or use the contact form below and we'll get back to you as soon as we can.

No complicated ticket systems. No disappearing into a mysterious corporate abyss. Just a straightforward conversation.

Kieran & Sudesh

The Loomz Team



 

Contact form